{"id":3715,"date":"2014-04-29T01:38:36","date_gmt":"2014-04-29T01:38:36","guid":{"rendered":"http:\/\/lib.itenas.ac.id\/kti\/?p=3715"},"modified":"2014-04-29T01:38:36","modified_gmt":"2014-04-29T01:38:36","slug":"pengukuran-performansi-di-pt-xyz-dengan-pendekatan-mbcfpe","status":"publish","type":"post","link":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715","title":{"rendered":"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE"},"content":{"rendered":"<p>Pengukuran performansi yang terintegrasi merupakan salah satu cara yang dapat digunakan perusahaan untuk mengidentifikasi kelemahan yang harus diperbaiki. Salah satu alat yang dapat digunakan untuk melakukan pengukuran performansi yang terintegrasi yaitu melalui pendekatan Malcolm Baldrige Criteria for Performance<br \/>\nExcellence (MBCfPE). Dalam MBCfPE, terdapat tujuh kriteria yang diukur, yaitu: Leadership, Strategic Planning, Customer and Market Focus, Workforce Focus, Process Management, dan Result. Kinerja Proses diukur dengan menggunakan ADLI (Approach, Deploy, Learning dan Integration) sedangkan kinerja hasil diukur dengan LeTCI (Level,<br \/>\nTrend, Comparison, dan Integration). PT XYZ adalah perusahaan produsen kue kering ternama di Kota Bandung. Tahapan penelitian dimulai dengan pengumpulan data melalui wawancara dan survey berdasarkan Kriteria Baldrige. Setelah seluruh data terkumpul, dilanjutkan dengan membuat profil organisasi dan dokumen aplikasi. Langkah selanjutnya yaitu dilakukan review proses dan hasil berdasarkan dokumen aplikasi, lalu dilanjutkan dengan scoring.<br \/>\nPada penelitian ini didapatkan skor perusahaan secara keseluruhan sebesar 319 atau tahap Early Results.<br \/>\nUntuk menuju perusahaan dengan kinerja excellent, secara keseluruhan PT XYZ baru pada tahap merespon persyaratan kriteria Basic to Overall Requirement. Kelemahan utama PT XYZ untuk kriteria proses adalah baru pada tahap awal Deploy dan Learning sedangkan untuk kriteria hasil adalah ketersediaan data pembanding sebagai benchmark, sehingga keterukuran pencapaian kinerja excellent sulit dibandingkan.<\/p>\n<p>Dibuat Oleh : Sugih Arijanto,\u00a0 Ambar Harsono<br \/>\nE-mail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : s_arijanto@yahoo.com<br \/>\nKata Kunci\u00a0\u00a0 : <strong><\/strong>Kinerja Ekselen, Kinerja Proses &amp; Hasil<br \/>\nKeterangan : Makalah ini dimuat dalam Proceeding Seminar Nasional Teknik &amp; Manajemen Industri 201 3,\u00a0 UMM<\/p>\n<p><a href=\"http:\/\/lib.itenas.ac.id\/kti\/wp-content\/uploads\/2014\/04\/Makalah-Malcolm-Baldrige-resatek.pdf\">PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pengukuran performansi yang terintegrasi merupakan salah satu cara yang dapat digunakan perusahaan untuk mengidentifikasi kelemahan yang harus diperbaiki. Salah satu alat yang dapat digunakan untuk melakukan pengukuran performansi yang terintegrasi yaitu melalui pendekatan Malcolm Baldrige Criteria for Performance Excellence (MBCfPE). Dalam MBCfPE, terdapat tujuh kriteria yang diukur, yaitu: Leadership, Strategic Planning, Customer and Market Focus, [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas\" \/>\n<meta property=\"og:description\" content=\"Pengukuran performansi yang terintegrasi merupakan salah satu cara yang dapat digunakan perusahaan untuk mengidentifikasi kelemahan yang harus diperbaiki. Salah satu alat yang dapat digunakan untuk melakukan pengukuran performansi yang terintegrasi yaitu melalui pendekatan Malcolm Baldrige Criteria for Performance Excellence (MBCfPE). Dalam MBCfPE, terdapat tujuh kriteria yang diukur, yaitu: Leadership, Strategic Planning, Customer and Market Focus, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715\" \/>\n<meta property=\"og:site_name\" content=\"Karya Tulis Ilmiah Itenas\" \/>\n<meta property=\"article:published_time\" content=\"2014-04-29T01:38:36+00:00\" \/>\n<meta name=\"author\" content=\"Asep Kamaludin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Asep Kamaludin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715\",\"url\":\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715\",\"name\":\"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas\",\"isPartOf\":{\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/#website\"},\"datePublished\":\"2014-04-29T01:38:36+00:00\",\"dateModified\":\"2014-04-29T01:38:36+00:00\",\"author\":{\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/f3b1ab90b912c959a933991c65c59fc9\"},\"breadcrumb\":{\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/?p=3715#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/lib.itenas.ac.id\/kti\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/#website\",\"url\":\"https:\/\/lib.itenas.ac.id\/kti\/\",\"name\":\"Karya Tulis Ilmiah Itenas\",\"description\":\"Karya Tulis Ilmiah Itenas\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/lib.itenas.ac.id\/kti\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/f3b1ab90b912c959a933991c65c59fc9\",\"name\":\"Asep Kamaludin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f3fff432f1af1e74180f39e33a202251?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f3fff432f1af1e74180f39e33a202251?s=96&d=mm&r=g\",\"caption\":\"Asep Kamaludin\"},\"url\":\"https:\/\/lib.itenas.ac.id\/kti\/?author=6\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715","og_locale":"en_US","og_type":"article","og_title":"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas","og_description":"Pengukuran performansi yang terintegrasi merupakan salah satu cara yang dapat digunakan perusahaan untuk mengidentifikasi kelemahan yang harus diperbaiki. Salah satu alat yang dapat digunakan untuk melakukan pengukuran performansi yang terintegrasi yaitu melalui pendekatan Malcolm Baldrige Criteria for Performance Excellence (MBCfPE). Dalam MBCfPE, terdapat tujuh kriteria yang diukur, yaitu: Leadership, Strategic Planning, Customer and Market Focus, [&hellip;]","og_url":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715","og_site_name":"Karya Tulis Ilmiah Itenas","article_published_time":"2014-04-29T01:38:36+00:00","author":"Asep Kamaludin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Asep Kamaludin","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715","url":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715","name":"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE - Karya Tulis Ilmiah Itenas","isPartOf":{"@id":"https:\/\/lib.itenas.ac.id\/kti\/#website"},"datePublished":"2014-04-29T01:38:36+00:00","dateModified":"2014-04-29T01:38:36+00:00","author":{"@id":"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/f3b1ab90b912c959a933991c65c59fc9"},"breadcrumb":{"@id":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lib.itenas.ac.id\/kti\/?p=3715"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/lib.itenas.ac.id\/kti\/?p=3715#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/lib.itenas.ac.id\/kti"},{"@type":"ListItem","position":2,"name":"PENGUKURAN PERFORMANSI DI PT XYZ DENGAN PENDEKATAN MBCFPE"}]},{"@type":"WebSite","@id":"https:\/\/lib.itenas.ac.id\/kti\/#website","url":"https:\/\/lib.itenas.ac.id\/kti\/","name":"Karya Tulis Ilmiah Itenas","description":"Karya Tulis Ilmiah Itenas","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lib.itenas.ac.id\/kti\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/f3b1ab90b912c959a933991c65c59fc9","name":"Asep Kamaludin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/lib.itenas.ac.id\/kti\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f3fff432f1af1e74180f39e33a202251?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f3fff432f1af1e74180f39e33a202251?s=96&d=mm&r=g","caption":"Asep Kamaludin"},"url":"https:\/\/lib.itenas.ac.id\/kti\/?author=6"}]}},"views":857,"_links":{"self":[{"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/posts\/3715"}],"collection":[{"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3715"}],"version-history":[{"count":2,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/posts\/3715\/revisions"}],"predecessor-version":[{"id":3718,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=\/wp\/v2\/posts\/3715\/revisions\/3718"}],"wp:attachment":[{"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lib.itenas.ac.id\/kti\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}