Service Marketing : Judul Service Marketing : Penulis Zeithaml, Valarie A. Bitner, Marie Jo Gremler, Dwayne D. Publisher Mc Graw-Hill Education Edition 7 Bahasa Inggris Format Text Physical Information xxviii+514 hlm. ; 15 x 23 cm Summary/Description Standard Number (ISBN/ISSN) 9781260083521 Keyword(s) Industry Sevice Industries-Marketing Customer Service Marketing 658.8
